We understand that life can be unpredictable, and plans may change. To ensure the smooth operation of our studio and provide the best service to all our clients, we have established the following cancellation policy: 

 

 1. Class Cancellations: 

• Notice Period: Clients must cancel their class bookings at least 24 hours in advance. 

• Late Cancellations: Cancellations made less than 24 hours before the class start time will be considered late cancellations. 

• No-Shows: Clients who do not show up for their scheduled class without prior cancellation will be considered no-shows. 

 

2. Private Sessions: 

• Notice Period: Clients must cancel their private sessions at least 24 hours in advance. 

• Late Cancellations: Cancellations made less than 24 hours before the session start time will result in the full session fee being charged. 

• No-Shows: Clients who do not show up for their scheduled session without prior cancellation will be charged the full session fee. 

 

 3. Emergencies:

We understand that emergencies happen. If you are unable to cancel within the required time due to an emergency, please contact us as soon as possible, and we will handle such cases on a case-by-case basis.  

 

5. How to Cancel: 

 • Online: Cancel your class or session through our online booking system. 

 • Phone: Call the studio at 0414415998 during business hours. 

 • Email: Email us at bellnyssa@gmail.com to inform us of your cancellation. 

 

6. Waitlist Policy: 

If you are on a waitlist and a spot becomes available, you will be notified via email or phone. Please confirm your attendance within 4 hours, or the spot will be offered to the next person on the waitlist. 

 

7. Policy Changes: 

We reserve the right to modify this cancellation policy at any time. Any changes will be communicated to clients via email and posted on our website. 

 

Thank you for your understanding and cooperation. If you have any questions about this policy, please do not hesitate to contact us.